MedTracker FAQ

  1. Where are the export files stored? The export files are accessed from iTunes on your computer.  To find the files use the following procedure:
    • Open iTunes on your computer.
    • Plug in your device or otherwise connect it so it shows in iTunes under the devices section on the left.
    • Select your device.
    • In the main screen area, select the ‘Apps’ tab.
    • At the bottom of the screen there is a section labeled ‘Apps’.  In this section, select ‘MedTracker’.
    • Your export file should show up in the box to the right.
    • You can drag the correct file to your desktop or select it and click the button ‘Save to…’ to save the file to your computer.  
    • WARNING The export file names end with ‘csv’.  The other files you will see are the database files.  Currently, there is no practical way to use these files other than to save them for backup purposes.  As long as MedTracker is NOT running on the device it is safe to copy and restore these files as long as you keep them together.  Remember this is the only place your data is stored.
  2. How are exported files deleted? To delete exported files highlight the filename in iTunes and hit the delete key on your computer keyboard (not the iPhone or iPad).  Please do NOT delete the database (files ending with ‘.sqlite’; ‘MedTracker.sqlite’, ‘MedTracker.sqlite-shm’, and ‘MedTracker.sqlite-wal’) as this will permanently delete all of your data.  Also note that all three files, if present, must be kept together or you will lose all of your data.
  3. What files are exported and how are they named? The export button creates two files; a file for the medicine that was selected when the export was started and a summary file of all medicines.
    • The medicine file is named with the medicine name, the patient name, and the UTC date and time.  The file will have an extension of ‘.csv’ for comma separated value format.
    • The summary file will be named ‘MedicineSummary.csv’ and will contain a list of all of the medicines defined in MedTracker.
  4. How do I notify the developers of a bug or request a feature?  The developers can be contacted via email address .